Category Archives: Business

Space bars and Literary heroin

Two aliens walk into a bar and are completely baffled by the selection. There’s row after row of Terran libations, a fine selection of Neptunian beers, rums from Raxacoricofallapatorius, and an entire shelf devoted to Ionian moonshine. So many liquors, so little time.How could anyone choose from such a massive selection?

Walking into a bookstore is much the same. I’ve been an independant bookseller for sixteen years. Our customers are often so dazzled and intimidated by the literary labyrinth that they can’t remember what they came in for. Granted, that’s if they knew in the first place. (Seriously, if you want to piss off a bookseller, say “I can’t remember the title or the author but it has a blue cover and they talked about it on NPR two weeks ago.) Sometimes we’ll even get someone that hasn’t picked up a book in years. Even though there’s a lot of pressure to find the perfect series, because we’ve sampled, savored, devoured, and researched our wares we can satisfy any craving.

     It’s in this capacity where we become an author’s best friend. Not because we’re selling vast quantities — we’re not — but the copies we do sell go to the people who will appreciate that work the most. Handselling may not seem like a sound business philosophy and if our goal was to only sell copies of that one perfect title, the naysayers would be right. However, we know that once they’ve read that one perfect title they’ll be back to buy the rest of the author’s works. It also establishes trust so when we recommend another author they’re a lot more likely to buy it.

     So how does an author get the support of America’s indie booksellers? Well the first step is to write and publish the best stories you can. It doesn’t matter if it’s published traditionally or independently. If it’s not in print, a brick and mortar store can’t stock it. There are only a handful of stores dabbling in e-book sales (that I know of) so if you’re work is only available as an e-book you’ll be severely limited but don’t let that stop you.

A good pitch isn’t just for editors and agents. They work on booksellers too. So do free samples. Back in ’08 Devon Monk sent us a packet that contained a lovely letter explaining that she was a local author whose first novel was releasing soon. It also had a chap book with the first two or three chapters, a poster of the book cover, bookmarks, and hypercolor pens. You don’t have to go to the expense of ordering custom swag. The introduction letter and sample are enough to get our attention since most indie stores don’t get that kind of consideration from traditional publishers. That said, if you have cool swag, send it. It worked for Devon. The swag made us more eager to read the sample — which we loved. We’ve kept her work in stock ever since.

If you don’t want to produce a chap book and your publisher isn’t printing an ARC (advance reader copy, also known as a galley) you can print it like you would a submission, offer to e-mail it to the store, or if you’re tech savvy you can put it in a locked post on your website or blog and give the store the access code. You also don’t have to mail it. If the store is local, by all means give it to us in person. We like meeting authors. Especially when they’re polite and professional. (When you work with the public all day those two things go a long way.)

My final caveat is if the store has a staff member that specializes in your genre, make sure to get their attention. That person is your drug lord. Gain their favor and they will sell your literary heroin to every word addict in the city.

You may have noticed that I’ve emphasized giving a sample. While we love our job, we don’t get rich doing it. And since we’re also word addicts we have our favorite fixes to purchase and consume. That’s what you’re competing against and that’s why the sample is key. If we like your pitch, we’ll probably add you to the “I’ll read it someday” list. Hook us with your sample and suddenly you’re on the “I must buy this now!” list. Once you’re on that list and the rest will take care of itself.

If this method doesn’t work, don’t fret. Your work may not have been right for that store’s clientele but there are other stores where your work will be right at home. Keep trying. It’s a deductible expense and even if the store doesn’t add your titles to their next order they’ve at least heard your name and that counts for something.

The Right Thing

I’ve written before on this blog about my experience attending conventions and seminars, but today I want to revisit that subject and take a different perspective. My previous posts have been about professionalism, about making contacts, meeting editors, etc. Today I want to look at the convention experience from the perspective of a fan.

Everyone who writes genre fiction is also a genre fiction fan. This is perhaps obvious! Last spring, the Fictorians devoted a whole month to discussing various bloggers’ inspirations for being a writer, and not surprisingly a large number of those posts ended up being about genre books, movies, and television shows. People who are caught up in the genre milieu are often the same ones who later become the most prodigious content creators.

Certainly some conventions are more for fans than they are for writers and other content creators (as Randy McCharles discussed here just a few days ago). The most recent con I went to was World Fantasy, which going by McCharles’ metrics is probably 95–100% craft, with just a fringe of commercial around the edges. This is a convention for writers to mingle with other writers. The number of con-goers is capped, so it never felt crowded; in fact, as I wandered the hotel hallways and worked my way from one panel to another I found myself coming upon the same faces over and over again. This is kind of wonderful, because you start to make friends and contacts almost without trying.

And some of those faces? They be famous faces.

WFC is a convention for writers, not hordes of screaming fans in Chewbacca costumes (not that there’s anything wrong with that), but as I mentioned earlier, the writers are fans, too. And as someone who wasn’t accustomed to sharing a table with the people who wrote the books I grew up with? Well, this was heaven.

If someone told me I’d sit across a table listening to L.E. Modesitt Jr. wax eloquent about the time he and his friend constructed a makeshift bomb as children and blew a hole in their family’s shed, I’d have told them to bugger off. I chatted on several occasions with Guy Gavriel Kay (and one of my friends who shall remain nameless—never mind, it’s this one—may or may not have stolen his swag bag of books after the con was over). In a very brief exchange, I met Robert J. Sawyer, with whom I later had the pleasure of becoming much more closely acquainted when he visited my city. I also got to meet two of my favorite writers of all time, the husband-and-wife duo of Gar and Judith Reeves-Stevens. I had been sitting just one row behind them during one of the panels; I have no idea what the panel was about, because I spent the whole time staring at the back of their heads like a serial killer. Fortunately, I kept it together when I finally approached them. They were ever so gracious to speak with me for a few minutes, even though they were obviously on their way to somewhere more important. And the crème de la crème? Me and several other Fictorian contributors had the unique opportunity to pick Brandon Sanderson’s brain in a small and exclusive two-hour Q&A session.

If I haven’t convinced you yet that cons are awesome, you’re beyond hope. Over the years since, I’ve been to a few different cons, and this experience has been mirrored several times. I’m so accustomed to meeting well-known writers now that I’ve started to view them as colleagues—much more experienced and successful colleagues, sure, but colleagues nonetheless.

I’m sure there are some authors who don’t have the time of day for their fans. I’ve heard horror stories, but I’ve never met them, which tells me they must be in the minority. Or at least, you’re less likely to bump into this kind of author at cons, because they have other places they’d rather be.

The authors I met were all polite and approachable. I never felt awkward around them. When we chatted, it wasn’t all about them; they asked me questions about myself as well. They seemed to enjoy connecting with the masses. And you know what? Meeting these authors only made me want to run home and buy as many books of theirs as I could find. The moral of the story is that being a good and decent human being is not only the right thing to do, it probably has some economic benefits as well.

So it turns out the authors whose jacket cover headshots I lovingly gazed at with hero worship as a preteen, and then as a teenager, and then as a young adult, and then embarrassingly even as a nearer-to-middle-age adult, are just people, not much different than I am. That right there infuses me with hope and optimism.

One day, if a fan ever comes up to me and wants my autograph, or even just wants to say hi, no matter how busy I am or what I’m doing, I’m going to smile in the memory of all these wonderful genre fiction luminaries who came before me and pay it forward. It’s the right thing to do.

The Five Pro-Tips of the Fan-Zone

The writing business is not an easy one. It’s long, lonely hours of producing material often followed by piles of rejection letters before we even get our shot. Even then, there is nothing guaranteed. It’s an enter at your own risk sort of business. Chances are you will not be made rich, nor famous, nor even influential. Why then do we even bother?

INCONCEIVABLEOne and all, we are here because we love stories. We were touched at some point in our lives by the words of another and were inspired to share our own thoughts and creativity with the world. Writers are born from fans. So then, it would be absolutely, utterly inconceivable that we, as authors, would cringe at any amount of fan attention. Honestly, it depends on the person. First and foremost, writers are people, and many of us are introverts. Interacting with people isn’t easy, so many authors create a mental space that I call the “fan-zone.”

When you approach an author at a convention or some other event, they will be continuously evaluating everyone around them to decide if they will be shelved in one of three categories. First, is this someone with whom I can do business (agents, editors, publishers, etc)? Second, is this a person who will not expect anything from me other than normal social interactions (fellow writers or non-fans)? Finally, is this person a fan, a person for whom I will need to project my authorial persona? This split-second categorization will help determine how they interact with you.

The fan-zone is not a bad place to be, in fact, many authors love interacting with fans. For me, talking about writing and stories with people is one of the best parts of being a writer. Through trial and error and a bit of advice given to me by good friends, I have come up with a list of pro-tips that I try to hold to while interacting with authors.

Pro-Tip #1: Be a fan in MODERATION

You don’t want to be this guy. Seriously, just don’t.

[youtube=http://www.youtube.com/watch?v=wykoU2zstIM&start=20&end=26&rel=0]

There is no better way to put your favorite author on the defensive than to come off as too eager or demanding. Please, show your appreciation for their work and talent, but also be aware of how you appear to the other person. If a perfect stranger were to approach you the way you are about to approach your favorite author, would you want to talk to them?

Pro-Tip #2: Be CONSIDERATE of the author’s commitments

Authors typically have a large number of demands on our time and attention. Aside from our personal lives, we have deadlines and our own projects to work on. When at conventions, we’ll typically have a schedule of things that need to be accomplished or places we need to be. The better known the author, the more extreme this becomes. Please keep this in mind when approaching your favorite author. If you chat with them for a few minutes and things seem to be going well, feel free to offer to buy them a cup of coffee or lunch. If they turn you down, it’s probably not personal.

Pro-Tip #3: Read the SOCIAL QUES and respond appropriately

Non-verbal ques are essential to any interaction and are a large part of what allows the social contract to function. Is the author settling into a more comfortable position while leaning forward to engage you? Perhaps they are interested in a more lengthy interaction. Do they seem to be backing up or turning their body away from you? The conversation is likely over. Are they looking to the next person in line at a signing? Chances are that they have spent all the time they can with you and need to move on. Social ques are highly individual and situational, so you’ll have to use your best judgment to figure out what is being said.

Pro-Tip #4: Respect the author’s PRIVACY

Unless you are planning on using the facilities yourself, don’t ever follow an author/agent/editor/person into the bathroom. Even then, it’s something to be avoided. Though inappropriate and unnecessary, it is a tactic that is still attempted none the less. Read blogs or articles online from editors and agents and they seem to universally agree: the bathroom is neither the time nor place to pitch your next great manuscript. The same thing applies to waiting in ambush outside the door. In general, it’s a bad first impression. If the person you are trying to talk to makes a move towards some place where they should have the reasonable expectation of privacy, the conversation is done.

Pro-Tip #5: Authors are PEOPLE TOO

As fans, we create this pedestal upon which we settle our favorite authors. We want them to be kind and charming, to share their experience and love of their characters and stories with us. Truth is, writers are people too. However, writers are people too. We get tired, hungry and cranky. Conventions and signings are business trips for us. We are continuously working for the space of a few hours or maybe even up to a week. The unfortunate truth is that some writers are just arrogant jerks. Be prepared for your favorite author to be human. Be a person to them, not just a fan, and things will likely go better.

How do Conventions Choose Their Guests?

A guest post by Randy McCharles.

Randy McCharles Capone NovelHave you ever wondered why some of your favorite authors appear frequently as convention guests while others are so scarce you sometimes wonder if they are even real people? Well, there are two main factors. The first one is simple. Some authors enjoy and see business benefits of convention appearances and make themselves available. Other do not. You almost have to kidnap them to make an appearance. The second factor is much trickier. Every convention is fairly unique in its goals and finances. The cost of bringing in guests is usually the most expensive line item in the budget, but even more important, each convention has a unique vision of the experience it wishes to provide its attendees. While there is no official breakdown, I have defined six conference models that provide different mixes of content for ‘craft’ (craft development opportunities for writers) VS ‘commercial’ (content readers enjoy such as meeting their favorite authors, hearing them speak, and getting autographs). Most literary events with guests will fall near one of these categories.

Chart

I use “Literary Festival” to describe events that are generally open market bookstores. Readers drop in for a fee of $0 (or near $0) to buy books from vendors and get them signed by authors. Many of these events bring in a few big name authors as a means of promoting the event and drawing more readers. The costs are paid for by selling the tables to vendors. Usually, guests do not provide presentations, though this has been an increasing phenomena. Often such presentations have a separate fee.

The “Trade Show” is similar to the Literary Festival in that it is mostly vendor tables, but they have a larger emphasis on guest presentations and panel discussions. While historically such trade shows deal solely with visual media (film and comics), they are increasingly including authors and books. Unlike Literary Festivals, these generally cost as much as $100 to attend.

The “Fan Convention” is fairly unique in that, unlike most other models, it is not run as a business. Instead, volunteers run it from the top down, with no paid staff. Guests also volunteer, having their travel and accommodations paid for, but generally donating their time, much of which is spent in presentations and panel discussion. Attending these events usually costs around $50.

The “Reader/Writer Festival” is an offshoot of the Fan Convention, or perhaps a return to what many Fan Conventions were in the 70’s. While today’s Fan Conventions often focus on visual media, including film, costuming, and anime, the Reader/Writer festival focuses on books and provides content for readers as well as writers. Like Fan Conventions, these are usually volunteer run, guests donate their time on presentations and panels, and attending costs around $50.

The “Writers Conference” is focused on craft development and is of little interest to non-writers. Guests do receive a substantial honorarium, but are also required to be successful instructors as well as successful writers. They generally offer some books sales and autographs that are open to the public. Cost of attending is in the several hundred dollar range.

The “Writers Workshop” is a more participatory version of the Writers Conference, usually much smaller, and requires attendees to work like university students. The guest instructors, as well, must work like university instructors. Cost of attending is generally much higher than a Writers Conference, and many workshops vet their attendees.

You may have noticed a correlation between guest honorariums and cost of attending. As I mentioned earlier, the cost of bringing in guests is usually the most expensive cost for any convention. Those that offer higher honorariums must find the funds somewhere, usually by charging their attendees a higher ticket price. Conversely, those that offer their guests higher honorariums usually also demand more from their guests, which brings me back to guest availability.

The business of authors is not attending conventions. It is writing books. Taking time out of your writing schedule to attend a convention as a guest is time not spent writing. Some authors do not wish to lose this writing time. Some are willing to sell their time. However, not all convention models can afford to buy it. eg. If Fan Conventions began providing high honorariums like Writers Conferences, they would cost more to attend ($75 instead of $50) and have to make other changes. That price tag doesn’t work for their model and can lead to bankruptcy. Fan Conventions exist, however, because many authors opt to volunteer their time, either as pay-it-forward for help they received earlier in their careers, as part of their brand marketing, or as simply an opportunity to meet their readers. Often all three.

Some authors do make attending conventions part of their business. Especially if teaching craft becomes part of their brand. Many authors love to teach craft. Some even write books about it. You will find such authors as guests at Writers Workshops, Writers Conferences, and Reader/Writer festivals.

So picture yourself as an organizer for a convention. It doesn’t matter which model you choose. You have a guest budget. It may be $5,000 (a small Fan Convention) or $50,000 (A large Writer’s Conference). What kind of guests do you need? Best-selling authors to autograph books? Authors who are not shy and love to talk with their readers? Authors who can give great presentations on craft development? Authors who can help writers with their manuscripts? All of the above? How much can you afford to spend on guest travel? Can you bring someone from the UK or Australia to North America? Or must you limit yourself to $500 flights? Can you afford to bring in your guest’s spouse? (Double the airfare.) Sticking with a budget is tricky, especially when a wide range of factors can impact the cost of bringing in any particular guest.

Let’s say you’ve identified the perfect guests. Are they available? Do they receive 100 guest invitations a year and can only accept 2? Do they even do conventions? Is your convention on their radar?

I’ve been organizing conventions since 2001. I’ve worked on a local fan convention, a regional fan convention (Westercon), an international writers convention (World Fantasy), and currently chair the When Words Collide Readers/Writers festival. After 13 years it is still difficult to identify the perfect guest — someone who delivers on the convention’s vision, is affordable and, most important, is available. It usually takes nine months to secure five guests. Sound like fun? Well, it is, actually. And you do get to meet a lot of really interesting authors.

As a final note I’ll list a few reasons why authors I’ve invited in the past have turned down the invitation (all perfectly valid, especially if they travel a lot):

  1. Air travel is a pain. I only travel to conventions that have a direct flight from my city.
  2. Air travel is a pain. I only travel business class. (This was from the UK and severely broke the budget)
  3. I won’t leave the country. (This was from the US invited to Canada).
  4. I don’t do conventions that time of year; I spend it with my family.
  5. I am already booked that weekend.

There have also been some success stories:

  1. Someone who doesn’t fly came to Calgary by train. From Texas!
  2. Someone who is very busy was finally available after being invited 4 years in a row.
  3. Many authors who are very busy had the stars align and were able to accept their invitation within days of receiving it.

All that said, having inviting innumerable guests to conventions over the years, I have a long list of people I would love to see as guests at some point. I often travel to distant conventions to see them. There is a wealth of terrific authors out there. Reading their books is a pleasure. Meeting them in person, doubly so.

BTW Two aliens walk into a bar and spot their favorite author sitting at a table having a drink. One alien turns to the other and says, “I wonder if she traveled as far to get here as we did?”

RandyMcCharlesRandy McCharles Bio:Randy McCharles is an award-winning author of speculative short fiction, and was included in Year’s Best Fantasy 9. In January 2014, he left his day job to write full time and focus his attention on novel length works. When not making up tall tales, Randy organizes literary events, including chairing the When Words Collide Festival for Readers and Writers. You can find out more about Randy on his web site: http://randymccharles.com